customer satisfaction

Another Survey (MM #1281)

The world has gone survey crazy. I’ve talked about it before on the podcast, but this week I got a survey request that tops all survey requests…

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Complete The Survey (MM #265)

Everywhere I go I’m told that I just got the lucky survey and can possibly win cash or perhaps discounts on my next purchase.  I realize that they’re trying to bribe me to take this customer survey, but do they really want the answers?

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