customer service

Seeking Satisfaction (MM #1273)

Today in the podcast we ponder one of those issues that many of us are dealing with these days. And I know it’s not just me either….

Podcast: Play in new window | Download

Where Are The Humans? (MM #1245)

August 19, 2014 00:01:00

The title of today’s podcast may seem silly. But I’m serious! Where ARE all the humans?

Podcast: Play in new window | Download

Standing Around (MM #1232)

August 6, 2014 00:01:00

Are we unhappy? Maybe we’re just lazy? Or perhaps it’s something more….

Podcast: Play in new window | Download

One Size World (MM #1185)

June 20, 2014 00:01:00

Thanks to technology we now have more options in life than ever before. But can we really have it our way? Or do we just have more people trying to make us have it their way?

Podcast: Play in new window | Download

Delivering On A Promise (MM #1184)

June 19, 2014 00:01:00

It’s a sad statement about the world we live in, when someone actually delivers on a promise and you’re truly shocked that they lived up to their words…

Podcast: Play in new window | Download

48 Hours (MM #937)

October 15, 2013 00:01:00

There are a few subjects that seem to be recurring topics here on the podcast. Today we once again touch on…

Podcast: Play in new window | Download

If You Have A Moment (MM #828)

June 28, 2013 00:01:00

If you’ve been listening to my podcast for any period of time, you know that customer service is a recurring topic. We’ll today I’m talking about a repeat offender…

Podcast: Play in new window | Download

Getting It Right (MM #794)

May 25, 2013 00:01:00

One of the frequent topics of conversation here at the Mason Minute is customer service. I guess you’d probably call it one of my pet peeves. Well, I’m on the soapbox again!