customer service

One Size World (MM #1185)

Thanks to technology we now have more options in life than ever before. But can we really have it our way? Or do we just have more people trying to make us have it their way?

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Delivering On A Promise (MM #1184)

It’s a sad statement about the world we live in, when someone actually delivers on a promise and you’re truly shocked that they lived up to their words…

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48 Hours (MM #937)

There are a few subjects that seem to be recurring topics here on the podcast. Today we once again touch on…

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If You Have A Moment (MM #828)

If you’ve been listening to my podcast for any period of time, you know that customer service is a recurring topic. We’ll today I’m talking about a repeat offender…

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Getting It Right (MM #794)

One of the frequent topics of conversation here at the Mason Minute is customer service. I guess you’d probably call it one of my pet peeves. Well, I’m on the soapbox again!

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A Call Would Be Nice (MM #772)

I really don’t think I’m that difficult, although some might disagree. But I think a simple phone call is appropriate here…

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A Good Run… (MM #719)

Don’t worry, I’m NOT talking about running here. Trust me, I’d never claim to be an expert on running! Today’s topic is a long way away from that…

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A Local Gem (MM #712)

I often find myself complaining about bad customer service and businesses who have missed the mark. Today I’m going to talk about a local Nashville business that gets it RIGHT… Belle Meade Jewelry & Repair

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They Simply Don’t Care (MM #700)

I’ve gotten up on my soap box before ranting about customer service.  Sadly, I wonder if one voice can truly make a difference…

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