Business Hours (MM #2632)
I often wonder how some stores set their hours of operation. Some business hours make total sense, while others make me shake my head in wonderment…
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I often wonder how some stores set their hours of operation. Some business hours make total sense, while others make me shake my head in wonderment…
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It seems that more and more stores are going the self checkout route. And while I definitely like to do things myself, I think I need to rethink my position on checking out…
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Undoubtedly the world of retail is changing. And there’s a word you’re going to hear more and more; fulfillment. Many big companies have begun converting retail space to warehouse space. Soon we’ll have more fulfillment centers than big box stores…
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For years people have been reminding us of the need to shop local to support small business. But lately I’ve heard people talking about the need to support the big box stores. It looks like their survival is important for our local economy…
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We have a boot store here in Nashville that is always advertising buy one get two free. And I’ve often wondered, does anyone every buy just one pair of boots?
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I put myself through school working in retail. So I still pay attention to shopping and customer service. But many stores still have inventory problems that are driving people online…
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If you’ve been to the mall lately you’ll notice many of your favorite stores are going out of business. Many people blame these store closings on the internet. And while websites like Amazon have hurt retailers, it’s not all their fault…
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Job creation continues to be a topic that is on everyone’s mind. But what most companies don’t want to talk about is people costs. We can’t create more good jobs or any jobs if businesses keep cutting people to boost profits…
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I can’t figure out why a business posts it hours then for some reason ends up closing early. I understand that ‘stuff” happens and there are emergencies, but closing early for no good reason? That drives me crazy…
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Thanks to computers, retail stores now have a better handle on their inventory. But inventory control is still a major issue for most stores. I would think that by combining computers, the internet, and local stores we should be able to research our purchases and then go pick them up. That might help retailers keep…
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