My wife and I went out for dinner the other night, and everything seemed off. The service was slow, the food wasn’t up to its usual standards, and the limited staff wasn’t good. I’ve noticed this a lot recently. What happened? Many want to blame the COVID-19 pandemic. And while that could be part of…
Read MorePodcast: Play in new window | Download
Tipping fatigue is something that many people are talking about. Many say that giving a tip for good service is an American concept. But lately, it seems out of control. So much in our world changed with the COVID-19 shutdown a few years ago. Even after the world reopened, many service-oriented businesses continued to struggle….
Read MorePodcast: Play in new window | Download
Have you been to the bank lately? A lot has changed since the pandemic. Their hours are shorter, and there are also fewer tellers. Plus, many branch locations have closed. I’ve also noticed that transactions that used to take just a couple of minutes now take at least five or ten…
Read MorePodcast: Play in new window | Download
The way we shop is constantly changing. And while department stores still exist, they aren’t as popular as they used to be. When shopping malls started popping up in the 1960s, many chains moved out of downtown and tried to adapt. But it’s never been the same. And it’s getting worse. Sadly, the reason is…
Read MorePodcast: Play in new window | Download
Most of us are familiar with the signs that say; no shirt, no shoes, no service. And thanks to COVID-19 we might be adding another ‘no’ to that list. And some people aren’t happy very happy…
Read MorePodcast: Play in new window | Download
In the current climate many businesses are struggling. Most are truly desperate for attention and seek a quick fix to their ills. Sadly, most of these companies don’t want to fix their issues, they just want a quick fix…
Read MorePodcast: Play in new window | Download
We all know that nothing in life is truly free. But it seems that nowadays even when you pay for something the only way you get service is for a fee, an extra fee…
Read MorePodcast: Play in new window | Download
Way back in my younger days you’d see TV commercials for items not available in stores. In essence they were usually crazy gadgets or special record albums. But today not available in stores has taken on a whole new meaning…
Read MorePodcast: Play in new window | Download
When it comes to our veterans, thank you is not enough…
Read MorePodcast: Play in new window | Download
I try not to be too demanding in life. I know that some people will read that and roll their eyes. All I really want is consistency. Is that too much to ask?
Read MorePodcast: Play in new window | Download
