Stuck On Hold (MM #2449)
Customer service never seems to get better. I spent most of the day yesterday either stuck on hold or trying to find someone to help me…
Read MorePodcast: Play in new window | Download
shopping
Change The Percentages (MM #2446)
It’s the holiday season and we’re all shopping. And no matter if it’s in a store or online they always change the percentages of the sale price. I often feel that I should hold out just in case the sale gets bigger…
Read MorePodcast: Play in new window | Download
Running Errands (MM #2434)
Have the holidays started early? We were out running errands over the weekend and I could already see the stress in people. By and large that sounds like the holidays…
Read MorePodcast: Play in new window | Download
More Store Closings (MM #2421)
The latest news about Sears and Kmart is making me a bit sad. The retail giants have announced more store closings. And like many people I’m not shocked, but this news does make me feel a bit nostalgic…
Read MorePodcast: Play in new window | Download
Shop Local (MM #2329)
For years people have been reminding us of the need to shop local to support small business. But lately I’ve heard people talking about the need to support the big box stores. It looks like their survival is important for our local economy…
Read MorePodcast: Play in new window | Download
Insurance Quotes (MM #2289)
Yesterday I did something I hadn’t done in over 30 years. I spent the day getting some auto insurance quotes. One thing I quickly learned, shopping for a new insurance company is exhausting…
Read MorePodcast: Play in new window | Download
Buy One Get Two Free (MM #2270)
We have a boot store here in Nashville that is always advertising buy one get two free. And I’ve often wondered, does anyone every buy just one pair of boots?
Read MorePodcast: Play in new window | Download
Inventory Problems (MM #2269)
I put myself through school working in retail. So I still pay attention to shopping and customer service. But many stores still have inventory problems that are driving people online…
Read MorePodcast: Play in new window | Download