With more businesses trying to cut costs, many have chosen to reduce staffing and push self-checkout onto customers. One major fast-food giant is going the opposite way. McDonald’s has announced they plan to remove the self-serve beverage stations from their restaurants. They still plan on employing the kiosks where you place your order, but having someone behind the counter pour your soft drink is a better option…
Self-Serve (MM #4554)
Podcast: Play in new window | Download