In recent years, a phone call to customer service has been something that many of us dread. It doesn’t matter what the product is; we all find that it’s a frustrating experience. It’s never been fun, but it’s gotten more frustrating in recent years because most call centers aren’t here in the U.S. For many,…
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I have a few mantras that I often share. Life is a marathon, not a sprint is something I’ve said hundreds of times. Another saying that I seem to utter more and more is; get to know me before you start trying to sell me. That one is coming up more and more recently…
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Over the last few years, the use of curbside pickup has become more of a focus. Many places, like grocery stores, and restaurants have started relying on these customers. And lately, I’ve noticed a big change in these store parking lots…
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Do you find yourself troubleshooting problems that you or others might be having? I’ve always tried to be helping, but lately I’ve had to do more than my fair share helping vendors and customer support people. I’m not complaining, but…
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Who can forget the old home phone that used to hang on the wall? I haven’t had a home phone in over a decade, but my parents still have theirs. And of course, the phone company’s customer service is still poor…
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Whenever someone utters the phrase ‘we have no plans to make any changes,’ I know that a change is coming. I heard that phrase from my cell phone provider last year, and guess what…
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We all know that nothing in life is truly free. But it seems that nowadays even when you pay for something the only way you get service is for a fee, an extra fee…
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It’s never a good feeling when you’re needing help from customer service or tech support. But I think I’ve stumbled upon an interesting solution…
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